For several years, the logistics industry has been grappling with the persistent issue of high detention times. The adverse effects of extended wait times on carriers and drivers, such as lost time, revenue, and safety concerns, are extensively documented. Yet, there remains a prevailing misconception among shippers regarding the true impact of detention times on the industry as a whole.
Kevin Nadeau, the founder and president of True Load Time, points out one common misunderstanding: “The first is the misconception that accessorial or detention pay makes a driver or carrier whole. Oftentimes, on the carrier side, detention pay doesn’t cover the lost revenue. You make a lot more money with the wheels turning than you do sitting.”
In 2022, Tenstreet acquired True Load Time, a startup with a mission to tackle the rampant detention problem in the logistics industry. The synergistic capabilities of Tenstreet and True Load Time now provide users with comprehensive insights into wait times on both local and national scales.
A Tenstreet press release stated, “With greater transparency, carriers will be able to make more informed decisions to maximize equipment efficiency and driver revenue, improve safety, and enhance driver satisfaction.”
One common misconception among shippers and receivers is viewing detention time as solely a “carrier problem” with no direct impact on their operations. This misconception significantly contributes to prolonged wait times.
Kevin Nadeau emphasizes the interconnectedness of the entire supply chain, stating, “The entire supply chain is connected. It does affect your operation.”
Escalating detention times can have far-reaching consequences for these companies, including delayed final deliveries, cargo risks, and strained carrier relationships.
