The upheaval caused by COVID-19 drew attention to the vulnerabilities within the global supply chain due to numerous disruptions, highlighting the dire need for improved visibility in overseas shipments.
This pivotal moment signaled a turning point for the logistics future, emphasizing the necessity for new tools and technologies to avert similar challenges. Enter Gnosis Freight.
Adam Baker, Gnosis Freight’s VP of Customer Experience, highlights that many businesses often lack accurate shipment location data or receive inconsistent information. Consequently, they incur substantial detention and demurrage charges, often without prior awareness.
Gnosis Freight steps in, offering supply chain execution tools that pierce through the opacity of international shipments. Their goal is to furnish logistics teams with relevant, near-real-time information, enhancing visibility and enabling proactive response to disruptions, known as “exceptions,” thereby mitigating potential supply chain disturbances.
While Gnosis Freight doesn’t physically handle the cargo, it plays a crucial role throughout the container’s lifecycle – from purchase order to container return, enhancing operational efficacy.
Reshaping Logistics Operations
Established in Charleston in 2017, Gnosis Freight embarked on transforming logistics team operations. The company was already operational before the pandemic struck, but the surge in imports magnified the urgency to streamline global shipment processes.
According to their website, Gnosis Freight’s objective revolves around identifying and addressing critical pain points in their customers’ supply chains.
The seismic shift in consumer spending during the pandemic triggered a surge in demand for imported goods. Port congestion led to extended periods of sea-bound shipments. Baker notes that during its peak, 108 container vessels awaited berths at the Los Angeles and Long Beach ports.
Delayed shipments resulted in increased inventory costs and missed sales opportunities. Furthermore, prolonged terminal stays imposed hefty demurrage charges. Gnosis Freight cites an instance where a business saved over $12 million in a year due to their intervention.
Baker emphasizes that a company like Gnosis Freight would have been implausible two decades ago. Globalization and intricate supply chains demand enhanced data and advanced software tools to manage shipments efficiently.
Real-Time Tracking and Management
Gnosis boasts the Container Lifecycle Management platform, a logistics software solution empowering businesses to track and manage their shipments comprehensively. While carriers and terminals offer tracking information, it’s often incomplete and dispersed across outdated systems.
Traditionally, logistics teams gather information from disparate sources, leading to outdated and fragmented data. Gnosis Freight streamlines this process, aggregating and normalizing data, striving to maintain as close to real-time information as possible.
This approach significantly heightens visibility, allowing customers to focus on critical disruptions and prioritize containers, fostering more efficient collaboration with logistics service providers.
Though met with initial skepticism due to past overpromising in the logistics tech sphere, Gnosis Freight receives positive feedback from clients witnessing cost savings and streamlined processes.
Gnosis Freight envisions expanding its role, aspiring to be the operating system for logistics teams. They prioritize customer relationships to innovate and improve their solutions continually.
Baker shares anecdotes of customers expressing immense gratitude for the positive impact on their work and personal lives, reinforcing the significance of Gnosis Freight’s solutions.